Project Overview:

Front Desk Specialist acts as the first point of contact for any visitors to the office and contractors. Responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence. Monitors access to the office to ensure compliance with office access procedures and physical security policy. Provides general office support with a variety of clerical activities and related tasks.

Анастасія Гладун
  • Maintains security by complying with office access procedures and physical security policy; issues visitor and temporary access badges;
  • Coordinates incoming telephone calls: determines the purpose of the call, provides information to callers, takes and relays messages to appropriate person or department;
  • Meets and greets individuals in a professional manner, identifying the purpose for the visit;
  • Directs/escorts visitors to the appropriate person or department;
  • Works with incoming and outgoing correspondence: receives, sorts and distributes daily mail/deliveries; cooperates with courier services, company departments and/or addressees;
  • Supports on site team members, new comers and guests with general information;
  • Deals with queries from the top management, including the support of business visits;
  • Ensures presentable Front Desk area;
  • Arranges taxi upon request;
  • Cooperates with office business center representatives in terms of access, documentation flow and organizational issues;
  • Controls over the invoices workflow process (receiving, scanning, submitting for payment etc.);
  • Manages office parking;
  • Acts as a liaison between the Technical Support department and the contractors;
  • Coordinates meeting rooms bookings, provides assistance in finding and booking an alternative room; carries out regular meeting rooms checks, collects and analyzes meeting room statistics (e.g. utilization rate etc.);
  • Performs other clerical duties such as printing, copying, scanning, faxing;
  • Acts in compliance with company policies and procedures in all aspects of the role;
  • Performs basic office management tasks - acts as backup for local office managers.
  • At least one year on a similar position;
  • Intermediate level of English (in written and spoken English);
  • Excellent organization and time management skills;
  • Great communication and interpersonal skills (written/spoken/live);
  • Fantastic team player;
  • Self-sufficient;
  • Demonstrates initiative to get a job done.

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