Project Overview:

The Client is one of the largest financial institutions in the Kingdom of Saudi Arabia and the Middle East.
Established in 1957, the Bank aims to be the most innovative and trusted financial solutions partner for its clients. The Bank provides a comprehensive range of products and services fully compliant with the Islamic Sharia’ to meet the needs of both retail and corporate customers, including small and medium-size enterprises. As well, it plays a leading role in various areas of finance and investment around Saudi Arabia, that is why we are distinguished as a leading financier and arranger of syndicated loans in the oil, petrochemicals, and most of the Kingdom’s notable infrastructure projects.

  • Gathering and clarification of functional and technical requirements;
  • Analysis, design, and implementation of changes in Siebel application based on the specification of customer/maintenance requirements;
  • Preparation and continuous update of all required documents;
  • Participation in testing and acceptance process;
  • Recommendations to the client on matters of effective utilization of the software package's features;
  • Proposals/recommendations for new enhancement require a great understanding of the business processes.

Project description: RM Workbench.
Create a Digital 360 view for Relationship Managers for Coop to support on:

  • Client profile;
  • Performance Management;
  • Opportunities;
  • Portfolio management;
  • Visits, call reports & account planning.
Рекрутерка
Інна Ізмайлова
Requirements:
  • At least 5 years of work experience in IT and at least 3 years of work experience with Oracle Siebel CRM;
  • Experience in Oracle Siebel CRM system upgrade will be considered an advantage;
  • Deep knowledge of Siebel application and CRM processes (Loyalty, Call Center, Marketing incl. Segmentation (OBI). Segmentation might be considered as an advantage.);
  • Deep knowledge of Siebel development tools (Tables, Business Components, Applets, workflow, Business Services, etc.);
  • Deep knowledge of Siebel eScript programming language;
  • Experience with handling database interactions (SQL statements, DML);
  • Experience with REST (additionally to XML, SOAP, and SOA);
  • Excellent troubleshooting skills;
  • Unit testing using Jest and related mocking frameworks;
  • Good level of English in both speaking and writing;
  • Readiness for business trips to the Kingdom of Saudi Arabia;
  • Good communication skills (verbal & written, technical & interpersonal) in English.

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